Effective Date: Jan 15, 2026
These Terms of Service ("Terms") govern your access to and use of the websites, applications, and online services operated by Vendor Chats, LLC and its affiliates (collectively, "Vendor Chats," "we," "us," or "our") that provide a platform for users to post and read reviews or commentary regarding events, vendors, and related services (the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
We may modify these Terms from time to time in our discretion. We will post the updated Terms on the Service and update the Effective Date above. Your continued use of the Service after the Effective Date constitutes your acceptance of the updated Terms.
You must be at least 18 years old (or the age of majority in your jurisdiction, if higher) to use the Service. By using the Service, you represent and warrant that you meet this requirement and that you have the right, authority, and capacity to enter into these Terms.
You may be required to create an account to access certain features. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to promptly notify us of any unauthorized use or suspected breach of security. We reserve the right to refuse, suspend, or terminate any account at our discretion.
You may use the Service only in compliance with applicable laws and these Terms. You agree that you will not:
We may, without notice and without liability, change, suspend, or discontinue any part of the Service; impose limits on certain features; or restrict access to some or all of the Service.
The Service may allow you to post, submit, publish, display, or transmit reviews, ratings, comments, text, images, or other content ("User Content"). You retain ownership of your User Content, subject to the rights granted herein.
By submitting User Content, you grant Vendor Chats a non-exclusive, worldwide, royalty-free, fully paid, transferable, sublicensable license to host, store, use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly perform, and publicly display such User Content in connection with operating, improving, marketing, and providing the Service and our business, in any media now known or later developed. To the extent permitted by law, you also waive any moral rights you may have in User Content.
You represent and warrant that you have all rights necessary to grant the foregoing license; that your User Content is accurate and not misleading; and that your User Content and its use by us as permitted herein does not and will not infringe, misappropriate, or violate any law or the rights of any person or entity.
If you provide ideas, suggestions, or other feedback to Vendor Chats ("Feedback"), you acknowledge that Vendor Chats may use such Feedback for any purpose without compensation or attribution to you.
You agree not to submit any User Content that is unlawful, infringing, defamatory, libelous, harassing, hateful, discriminatory, deceptive, fraudulent, invasive of privacy, pornographic, obscene, or otherwise objectionable; that contains personal information of third parties without consent; that constitutes advertising, promotional materials, spam, or solicitation without our prior written consent; or that includes malware, viruses, or other harmful code.
You further agree not to engage in coordinated inauthentic behavior, review manipulation, or any conduct intended to artificially influence ratings or content, including posting reviews for compensation or in exchange for anything of value without clear, conspicuous disclosure compliant with applicable laws and guidelines.
Vendor Chats may, but is not obligated to, monitor, review, or edit User Content. We may remove or refuse to display any User Content, in whole or in part, at any time and for any reason, including violation of these Terms or our policies, or to comply with legal obligations. We may suspend or terminate your access to the Service for any violation of these Terms or for any conduct that we deem harmful to the Service, our users, or third parties. We may disclose User Content and account information as required by law or as we deem appropriate to protect the rights, property, or safety of Vendor Chats, users, or the public.
User Content reflects the opinions of the users who provide it, not those of Vendor Chats. We do not endorse, guarantee, or verify the accuracy, completeness, or usefulness of any User Content, or any events, vendors, products, or services mentioned therein. The Service may contain links to third-party websites, apps, or services. Vendor Chats is not responsible for and does not control such third-party content or services. Your use of third-party sites or services is at your own risk and subject to their terms and policies.
The Service, including all content other than User Content, text, graphics, logos, icons, images, software, and other materials, and all intellectual property rights therein, are owned by Vendor Chats or its licensors and are protected by copyright, trademark, trade secret, and other laws. Except as expressly permitted by these Terms, you may not copy, modify, distribute, sell, or lease any part of the Service or included content, nor reverse engineer or attempt to extract the source code of any software, unless applicable laws prohibit those restrictions.
If you believe that content on the Service infringes your copyright, you may send a notice pursuant to the Digital Millennium Copyright Act (DMCA) to our designated agent at info@vendorchats.com with the following information:
We may remove or disable access to allegedly infringing material and may terminate repeat infringers.
Your use of the Service is subject to our Privacy Policy, which describes how we collect, use, and disclose information about you. By using the Service, you consent to our collection and use of information as described in the Privacy Policy.
If the Service includes paid features or subscriptions, you agree to pay all fees and charges incurred by your account per the posted pricing and billing terms. Fees are non-refundable except as required by law or expressly stated otherwise. We may change prices upon notice. We may offer trials, promotions, or credits subject to additional terms. We reserve the right to revoke or modify any promotion or credit at any time.
THE SERVICE AND ALL CONTENT (INCLUDING USER CONTENT) AND MATERIALS AVAILABLE THROUGH THE SERVICE ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, VENDOR CHATS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, AND NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, VENDOR CHATS DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE; THAT DEFECTS WILL BE CORRECTED; THAT CONTENT WILL BE AVAILABLE OR ACCURATE; OR THAT THE SERVICE OR SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
NO ADVICE OR INFORMATION (WHETHER ORAL OR WRITTEN) OBTAINED FROM VENDOR CHATS OR THROUGH THE SERVICE CREATES ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS. VENDOR CHATS DOES NOT CONTROL OR VET USER CONTENT AND MAKES NO REPRESENTATIONS OR WARRANTIES REGARDING USER CONTENT OR ANY EVENTS, VENDORS, PRODUCTS, OR SERVICES REFERENCED THEREIN. VENDOR CHATS IS NOT RESPONSIBLE FOR THE CONDUCT OF ANY USER OR THIRD PARTY, WHETHER ONLINE OR OFFLINE. THE SERVICE IS NOT A MARKETPLACE OR BROKER AND VENDOR CHATS IS NOT A PARTY TO ANY TRANSACTIONS BETWEEN USERS AND THIRD PARTIES.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU TO THE EXTENT PROHIBITED BY LAW.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL VENDOR CHATS, ITS AFFILIATES, OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, TREBLE, EXEMPLARY, OR PUNITIVE DAMAGES; LOSS OF PROFITS, REVENUE, GOODWILL, OR DATA; BUSINESS INTERRUPTION; OR COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR ACCESS TO OR USE OF, OR INABILITY TO USE, THE SERVICE OR ANY CONTENT, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF VENDOR CHATS, ITS AFFILIATES, AND THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, AND LICENSORS FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF: (A) ONE HUNDRED U.S. DOLLARS (US$100); OR (B) THE TOTAL AMOUNT YOU PAID TO VENDOR CHATS FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
THE FOREGOING LIMITATIONS AND EXCLUSIONS APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE AND TO THE FULLEST EXTENT PERMITTED BY LAW. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN DAMAGES; IN SUCH JURISDICTIONS, THE LIABILITY OF VENDOR CHATS WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
You agree to defend, indemnify, and hold harmless Vendor Chats, its affiliates, and their respective directors, officers, employees, agents, suppliers, and licensors from and against any and all claims, demands, actions, proceedings, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: your use or misuse of the Service; your User Content; your violation of these Terms or any applicable law; or your infringement, misappropriation, or violation of any third-party right.
We may suspend or terminate your access to the Service, remove or disable User Content, and/or terminate these Terms at any time, with or without notice, for any reason or no reason, including violation of these Terms. Upon termination, the rights and licenses granted to you will automatically terminate, and you must cease all use of the Service. Sections that by their nature should survive termination will survive, including Ownership; Disclaimers; Limitation of Liability; Indemnification; Dispute Resolution and Arbitration; and General Terms.
You may not access or use the Service if you are located in a country or territory subject to U.S. embargoes or sanctions, or if you are on any U.S. government list of prohibited or restricted parties. You represent and warrant that your use of the Service will comply with all applicable export control and sanctions laws and regulations.
By creating an account or providing your contact information, you consent to receive communications from us, which may include emails, push notifications, and messages within the Service. You agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing. You may opt out of certain communications as described in our Privacy Policy, but we may still send you transactional or administrative messages.
Notices to Vendor Chats must be sent to info@vendorchats.com and are deemed given when actually received by us.
These Terms and any dispute, claim, or controversy arising out of or relating to these Terms or the Service, including the arbitrability of any dispute and the interpretation, formation, performance, or breach of these Terms, will be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of laws principles. The Federal Arbitration Act will govern the interpretation and enforcement of the arbitration agreement below.
Please read this section carefully. It requires you to arbitrate disputes with Vendor Chats and limits the manner in which you can seek relief.
You and Vendor Chats agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service, including the arbitrability of any dispute and the interpretation, formation, performance, or breach of these Terms, will be resolved exclusively by binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules then in effect (the "AAA Rules"), except as modified by these Terms.
The arbitration will be conducted by a single arbitrator. The place of arbitration will be in Collin County or Tarrant County, Texas, unless you and Vendor Chats mutually agree to a different location or to a remote/virtual arbitration. The language of the arbitration will be English. The arbitrator will have exclusive authority to resolve all threshold arbitrability and jurisdictional issues, including issues relating to the formation, validity, enforceability, or scope of this arbitration agreement. Within 30 days after the final arbitration hearing, the arbitrator shall issue a reasoned award stating the factual and legal basis for the award.
Payment of all filing, administration, and arbitrator fees will be governed by the AAA Rules. The arbitrator may award costs and attorneys' fees to the prevailing party to the extent permitted by applicable law.
YOU AND VENDOR CHATS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, REPRESENTATIVE, OR PRIVATE ATTORNEY GENERAL ACTION. THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING.
Notwithstanding the foregoing, either party may seek temporary, preliminary, or permanent injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property or proprietary rights. Any such action shall only be taken to obtain temporary relief prior to, and in aid of, arbitration. The sole and exclusive venue for any such action must be brought in the federal or state courts located in Collin County, Texas or Tarrant County, Texas.
Judgment on the arbitration award may be entered in any court having jurisdiction.
TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND VENDOR CHATS KNOWINGLY, VOLUNTARILY, AND IRREVOCABLY WAIVE ANY RIGHT TO A TRIAL BY JURY IN ANY ACTION, PROCEEDING, OR COUNTERCLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE. THIS WAIVER APPLIES TO ANY COURT PROCEEDING OR OTHER PROCEEDING PERMITTED UNDER THESE TERMS, INCLUDING (WITHOUT LIMITATION) ACTIONS FOR TEMPORARY, PRELIMINARY, OR PERMANENT INJUNCTIVE OR OTHER EQUITABLE RELIEF. YOU AND VENDOR CHATS ACKNOWLEDGE THAT THIS IS A MATERIAL INDUCEMENT TO ENTER INTO THESE TERMS, THAT YOU AND WE HAVE HAD THE OPPORTUNITY TO SEEK THE ADVICE OF INDEPENDENT COUNSEL, AND THAT THIS WAIVER IS MADE KNOWINGLY AND VOLUNTARILY.
To the maximum extent permitted by law, any claim arising out of or relating to the Service or these Terms must be filed within one (1) year after the cause of action accrues; otherwise, such claim is permanently barred.
Vendor Chats will not be liable for any delay or failure in performance resulting from acts beyond its reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, labor disputes, strikes, accidents, fires, floods, epidemics or pandemics, network or internet failures, denial-of-service attacks, supply chain disruptions, or shortages of transportation facilities, fuel, energy, labor, or materials.
You may not assign or transfer these Terms, or your rights or obligations hereunder, by operation of law or otherwise, without our prior written consent. Vendor Chats may assign or transfer these Terms, in whole or in part, without restriction. Any attempted assignment in violation of this section is void.
If any provision of these Terms is held invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in full force and effect. No waiver of any term of these Terms will be deemed a further or continuing waiver of such term or any other term, and Vendor Chats' failure to assert any right or provision under these Terms will not constitute a waiver of such right or provision.
These Terms, together with any additional terms expressly incorporated by reference, constitute the entire agreement between you and Vendor Chats regarding the Service and supersede all prior or contemporaneous agreements, understandings, and communications. In the event of a conflict between these Terms and additional written terms expressly agreed to and signed by you and Vendor Chats, the additional terms will govern with respect to the subject matter of those additional terms.
We may revise these Terms at any time in our sole discretion. If we make material changes, we will provide notice as required by law, which may include posting the updated Terms on the Service or sending you an email. Your continued use of the Service after the Effective Date constitutes acceptance of the changes.
Questions about these Terms may be sent to info@vendorchats.com.